![]() Though the BT (Blue Tooth) will/can still connect.Īnd as a way to know when the SB isn't connecting, I turned the TV's speakers "off", so they don't turn on automatically, and leave me wondering if the source audio quality is low.Īlso pay attention to the lights, if the SB is "On" there should be at least one white LED on at the bottom, mine usually has a white LED and a blue LED next to it on. I don't have any other inputs connected/being used. "Auto input" select mode "off" on the SB. I did the following to get my SB and TV to play nice together: When this used to happen to me, I would just change inputs on the TV to something else, and then go back and the SB would start working again. I also set my TV's audio mode to "Speakers off" so that the sound goes away when the SB fails/disconnects, this way I notice right away. "ECO" mode "off" is another suggestion that often helps with SB issues, but I see you've already done that. Try setting your TV's HDMI CEC setting to "ARC only" instead of "Auto" to see it this helps.Īlso check to make sure that the SB isn't in "Auto" input select mode, I ended up using the Vizio App to do/verify this and also make some adjustments to the audio levels, my bass was way to strong for the space. I do have eco power disabled and sleep timer 'off' Also, since the fix seems to be just to hit the power button on the soundbar it seems like the soundbar is either turning off or going to sleep. Initially I thought this to be an issue with the TV but I have gone through troubleshooting on that side as well. (however I still opt for HDMI-ARC in order to control volume with my Roku remote) I will note that this does NOT happen when the audio is connected via Toslink cable. The solution each time this happens is either 1) press the power button once either on the center channel or the remote, or 2) press the input select button on either the center channel or the remote. I visibly see the switch from external speakers to internal speakers on my TV as well as obviously hear the switch. What I'm experiencing is that periodically the audio stops on my soundbar system and the internal TV audio picks up. Soundbar: VIZIO 36" 5.1 SmartCast Model SB3651-E6Ĭonnection: Direct HDMI cable between HDMI-ARC ports on soundbar and TV TV: TCL Roku Model 65S425 (Firmware up to date) Hoping someone here has experienced something similar? I've been having a mildly annoying issue with my TCL Roku TV and Vizio Soundbar since I've had the system (over a year) that I've had no luck resolving. If you have a question or comment you would like directed specifically to us please tag Vizio_Support or message us directly. As some posts can get buried we may not always see an update to a post or receive a notification. We are here to help as much as we can and interject into conversations where we may be helpful. We recognize that Reddit is a community where individuals come together and discuss problems and find resolutions with each other. We will get back to you as quickly as we can. If we are looking into your issue it may require us a little bit of time to reproduce your issue. Model Number and Current Firmware version If you are reporting an issue the below items of information would be helpful for others information and for us to try to duplicate the issue.ĭ. In this spirit abusive behavior, vulgar or insulting language directed at other users will not be tolerated. This is an official VIZIO Reddit page and we would like to create a positive environment for users to come and find solutions to issues or provide feedback to others.
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